Ethics and Medicolegal

Vision

To manage medico-legal complaints in a transparent, effective, and fair manner.

Mission

To manage medico-legal complaints and civil litigation involving medical negligence based on the guidelines provided by the Ministry of Health Malaysia to ensure fairness for both patients and service providers.

Objective

• Investigate, manage, and coordinate medical malpractice and civil litigation complaints related to medical negligence.

• Ensure that medical malpractice and civil litigation complaints related to medical negligence are kept to a minimum.

• Ensure that the recommended improvement reports are implemented by the relevant departments.

• Raise awareness among doctors and paramedics about issues related to medical negligence.

Organisation Chart

Services

Investigate, handle, and coordinate medico-legal complaints and civil litigation (civil) related to medical negligence. Act as the secretariat for the establishment of:

• Internal Inquiry Committees
• External Inquiry Committees
• Ex-Gratia Award Meetings
• Post-Payment Inquiry Committee

Coordinate the improvement recommendations from the Inquiry Committee. Serve as advisors and specialists in handling medico-legal complaints.

Client Charter

Floor 7, Specialist Complex and Ambulatory Care Centre (SCACC) HKL ext: 1437