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Last Modified: Friday 17 January 2025.
Hospital Supervisory
- Introduction
- Vision, Mission & Objective
- Organisation Chart
- Services
- Client Charter
- Related Information
Introduction
The Hospital Supervision Division is one of the components under Hospital Management. This division plays a role in resource management and clinical supervision to ensure excellent, efficient, quality and excellent service quality in treatment services, patient safety and comfort by trained, competent, committed and professional staff who prioritize customers by members under the care of the Assistant Medical Officer (AMO) and Health Care Assistant.
Background
The Hospital Supervision Division is an organization that includes porters and management services. Hospital Supervision Division works to coordinate, manage and regulate the quality of services of Assistant Medical Officers and Health Care Assistants at the Kuala Lumpur Hospital.
Vission
Generate a competent and dedicated medical support team by continuously improving the quality of services provided to patients on an ongoing basis
Mission
Provide competent and dedicated Clinical Supervision Services to Assistant Medical Officers (AMO) and Health Care Assistants so that each service activity provided is professional, dedicated, committed, prudent and effective where it meets the needs of customers and contribute on improving the health status of the people in Malaysia.
Objective
- Implement the quality improvement program of Assistant Medical Officer and Health Care Assistants in Kuala Lumpur Hospital, especially in the areas of distribution, placement and development of their careers.
- Conducting career-related training programs to ensure that individuals have the basic skills and competencies to perform their basic tasks.
- Management and development in the field of work provided by Assistant Medical Officer and Hospital Health Care Assistant Kuala Lumpur.
- Implementing level 1 & 2 program for Health Care Assistants in Kuala Lumpur Hospital.
Organisation Chart
Services
BPH will provide quality services through: -
• Assist in the provision of health services through trained, competent, efficient and professional staff
• Improve safe and comfortable work environment
• Provide organized and efficient porter services from trained and caring employees.
Client Charter
- Carry out Orientation Program to newly appointed members (PPP and PPK) and move in within 1 week before member placement.
- Members are placed in the Department / Unit / Ward according to the available physical training and according to the needs and importance of the service.
- Coordinate Level 1 and 2 Health Care Assistant Improvement Training.
- Coordinate the application for renewal of yearly Certificate of Registration among Assistant Medical Officers.
Medical