- Introduction
- Vision, Mission & Objective
- Organisation Chart
- Services
- Operating Hour
- Client Charter
- Related Information
Introduction
The Department of Pathology is composed of multiple pathology disciplines providing diagnostic service not just to Hospital Kuala Lumpur but also to the whole country as it is the National Referral Center for pathology services of the Ministry of Health Malaysia. This department is one of the largest clinical departments in Kuala Lumpur Hospital (HKL). The department has been accredited to MS ISO 15189 by Department of Standards Malaysia. As part of Kuala Lumpur Hospital, the department has also obtained MS ISO 9001certificated from SIRIM
VIsion
To be the Premier Reference Laboratory by providing accurate and timely diagnostic services for patient care and community health.
Mission
1. To ensure that all testing and related activities are carried out in accordance to best practice with documented procedures using appropriate methodology and technology.
2. To ensure all laboratory personnel are competent and comply with the relevant policies and procedures, guidelines, standards and regulations.
3. To provide Pathology services in accordance to MS ISO 15189 and or MS ISO 9001.
4. To provide the right environment to enhance training and research.
5. To continuously improve and expand scope of Pathology services to meet the clinical and public health needs.
Objectives
1. Ensure all laboratory personnel comply with all policies and procedures relevant to their work.
2. Ensure all laboratory technology and equipment are up-to-date and well-maintained.
3. Ensure professionalism and competency by providing appropriate training to all categories of staff.
4. Ensure the use of examinations procedures that will provide the highest achievable quality of all tests performed.
5. Ensure periodic evaluation and audit on the effectiveness of the Quality Management System
6. Ensure a safe, conducive and well-maintained environment.
Organisation Chart
Services
The Department of Pathology provides diagnostic and consultancy service as follows:
- Unit Makmal Teras
- Unit Makmal Patologi SCACC
- Unit Patologi Kimia Khas
- Unit Makmal Dadah & Toksikologi
- Unit Hematologi
- Unit Histopatologi
- Unit Sitologi
- Unit Mikrobiologi
This service is provided for HKL, health clinics and government hospitals, government agencies, university hospitals and private health institutions
Operating Hour
Pathology Department provides 24-hour services for Core Laboratory and the Microbiology Laboratory. The other laboratories operate on during office (7.30 am to 5.30 pm). For receiving specimen and other counter matters, please refer to the table below:
NO | COUNTER | OPERATION COUNTER |
1 | Kaunter Utama (Corelab) | 24 hours |
2 | Kaunter Makmal Patologi SCACC | 7.00 am - 4.00 pm (including lunch hours except on Friday) |
3 | Kaunter Makmal Dadah & Toksikologi | 8.00 am- 4.30 pm (Monday - Friday) (close during lunch hour except on Friday) |
4 | Kaunter Makmal Histopatologi | 7.30 am - 4.30 pm (including lunch hours except on Friday) |
5 | Kaunter Makmal Sitologi | 7.30 am - 4.30 pm (close during lunch hour) |
Client Charter
1. Laboratory activities shall be undertaken to safeguard impartiality and confidentiality.
2. User will be treated with care, consideration and dignity.
3. User will be given clear and comprehensive explanation about the test requests.
4. Samples will be dealt according to standard work processes and procedures.
5. Tests will be performed promptly and accurately using proven methodology and appropriate technology.
6. Provide technical advisory and clinical consultancy where appropriate.